Small Business Radio: How to Get Back the Lost Skill of Effective Conversations in Business
By Deb Andrews
Originally Published January 2026
Debra Andrews, President & Founder of Marketri, joins Barry Moltz to explore how AI tools can be used effectively in small business marketing, but not at the cost of human connection. Debra emphasizes that while AI offers tools that help with efficiency and scaling, businesses must still safeguard authenticity and meaningful conversation in how they communicate with customers and teams. She highlights how mixing AI-driven tools with human judgment helps balance speed and accuracy with empathy and trust, especially in B2B professional services, where relationships and credibility are central.
This conversation is particularly relevant to those trying to integrate AI without losing what makes communication powerful: clarity, listening, and emotional intelligence. Debra’s perspective makes a strong case that regaining conversational skills isn’t just about being heard, but it’s about being understood.
Listen to the full podcast here:
#832 How to Get Back the Lost Skill of Effective Conversations in Business
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